What We Collect and Why We Hold It
When you create an account, we collect your name, email address, phone number, and the payment method you connect — whether that's DANA, OVO, or GoPay. We use this information to verify your identity, process deposits and withdrawals, and send you account notifications. We do not
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sell your data to third parties, and we do not share your wallet credentials with anyone outside the verification process required to clear your transactions. Device identifiers and session cookies help us keep your login secure and detect unusual activity on your account. We retain account
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data for as long as your account is active or as required by applicable law in eligible regions. If you close your account, we will delete or anonymise personal data within a reasonable period, except where retention is required for legal or regulatory compliance. Data collected
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through your GoPay, OVO, or DANA payment flow is processed only to confirm the transaction and is not stored beyond what the payment rail itself requires. We update this policy when our practices change and will notify you via the email address on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.